Skills Inventory
Tony Greenwood
- PC hardware installation, repair, and troubleshooting
- Windows and Linux system administration
- Server setup and maintenance (virtual machines, containers)
- Networking fundamentals (IP addressing, routers, firewalls, remote access)
- Website hosting and deployment (NGINX, reverse proxy configuration)
- Basic cybersecurity practices and lab experience
- Remote technical support for non-technical users
- Software installation, configuration, and diagnostics
- Virtualization platforms (Proxmox, VM environments)
- Command-line administration and system monitoring
- Clear written and verbal communication
- Ability to explain technical concepts to non-technical people
- Strong problem-solving mindset
- Dependability and accountability
- Adaptability in fast-changing environments
- Self-directed learning and initiative
- Time management and prioritization
- Professional demeanor with customers and team members
- Attention to detail
- Persistence in troubleshooting complex issues
- Works effectively in team environments
- Respects diverse viewpoints and feedback
- Supports team goals over individual recognition
- Active listener during discussions
- Participates constructively in group projects
- Professional email communication
- Technical documentation writing
- Customer interaction and support communication
- Ability to present ideas clearly to supervisors or clients
- Phone and remote support etiquette
- Takes ownership of tasks and projects
- Willing to train or assist others
- Works independently with minimal supervision
- Identifies problems and proposes solutions proactively
- Prioritizes tasks based on urgency and impact
- Organizes workflows for efficiency
- Maintains documentation and structured processes
- Handles multiple responsibilities simultaneously
- Research and analytical thinking
- Administrative and organizational skills
- Customer service experience
- Interpersonal communication
- Training and technical assistance
- Ability to learn new systems quickly
- Strong work ethic and self-discipline